OneCity Health is the NYC Health + Hospitals-sponsored Performing Provider System (PPS), formed under the auspices of the New York State Delivery System Reform Incentive Payment (DSRIP) program. Comprising hundreds of healthcare providers, community-based organizations, and health systems, OneCity Health is the largest PPS in New York State.
To extend equally to all New Yorkers, regardless of their ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect
NYC, New York
HWapps team members met with training and HR administrators at OCH seeking to identify areas where staff burden could be alleviated through the implementation of digital solutions. Seeing how much time and manual effort was applied to collecting and processing CE evaluations, HWapps proposed implementing a fully automated Accreditation Dashboard. This dashboard allowed OCH staff to quickly and easily create the necessary evaluations through a templated form. These evaluations would then be automatically emailed to participants in credit-bearing courses, and responses would be automatically tabulated into the reports that OCH were required to submit to the accreditation board. Additionally, this dashboard allowed OCH staff to post recordings of the trainings to their Learning Management System and open the accreditation applications to participants who were unable to attend the live webinars.